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Recently, the NRC’s Inspector General released the preliminary findings of an internal “safety culture and climate”
survey
that canvassed employee opinions on a wide range of workplace issues.
This survey is conducted every three years by an independent consulting
firm.
While
the survey answers are still being analyzed, the results are generally
positive—especially in the categories of workload and support, and
training opportunities. The quality of internal communications also
scored well, although it seems we have more work to do explaining why
decisions were made.
We
have also identified areas where the agency slipped compared to recent
years, and will require special attention. These include: the ability to
raise different professional opinions or challenge the prevailing view;
recognizing and respecting the value of human differences; and
developing people to their full potential. I do want to emphasize that
while we are identifying areas for improvement, the overall results for
the NRC are above industry and national norms.
These findings generally confirmed what we have learned so from the government-wide
Federal Employee Viewpoint Survey—conducted
earlier this year. According to the preliminary results, the NRC ranks
first among federal agencies in both Leadership & Knowledge
Management and Talent Management; second in Job Satisfaction; and third
in Results-Oriented Performance Culture. Like the internal safety
culture survey, there are also areas we are identifying for focused
improvement.
The
details of both surveys will continue to emerge during the next several
months. The agency’s senior managers will be assessing the information
in a coordinated manner to identify specific focus areas. Agency-wide
action planning has already begun, and office and regional level action
planning will begin at several “Results to Action” workshops in
mid-January.
The
bottom line for me and the other managers at the NRC—no matter how well
the agency does on surveys—is to keep examining how to improve as
leaders in this agency and, ultimately, as government civil servants
entrusted with a serious and important role in the safety and security
of this nation.
Bill Borchardt
Executive Director for Operations
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