Thursday, August 15, 2019

FAA Bans Certain Laptops from Flights after Recall

FAA Bans Certain Laptops from Flights after Recall

(Our product safety information is produced by our editors and some content sourced from information provided by the respective company directly and government regulatory agencies. If this is a recall we encourage you to contact the company directly for complete information.)

According to FAA regulations "If a product that is dangerous goods or that contains a dangerous goods component (e.g., battery) is subject to a safety recall related to the dangerous goods, it must not be carried aboard an aircraft or in baggage unless the recalled product/component has been replaced or repaired or otherwise made safe per manufacturer/vendor instructions. The FAA and your airline may offer further public guidance on individual recalled products."
The FAA has banned the following Apple MacBook Pro Laptops from checked or carry-on baggage in accordance with the above regulation.
15-inch MacBook Pro Battery Recall Program
Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017 and product eligibility is determined by the product serial number.
Customer safety is always Apple's top priority, and we have voluntarily decided to replace affected batteries, free of charge.
Eligibility
First check to see which 15-inch MacBook Pro you have.
Confirm your model is "MacBook Pro (Retina, 15-inch, Mid 2015)."
If your MacBook Pro is eligible, please stop using it and follow the instructions below to have your battery replaced.
This program does not affect other MacBook Pro models.
Replacement Process
Choose one of the service options below to have your battery replaced. In all cases, your device will be sent to an Apple Repair Center for service. Your MacBook Pro will be examined prior to any service to verify that it is eligible for this program. Service may take 1-2 weeks.
  • Find an Apple Authorized Service Provider.
  • Make an appointment at an Apple Retail Store.
  • Contact Apple Support to arrange mail-in service via the Apple Repair Center.
To prepare your MacBook Pro for service, please back up your data.
This program is for battery replacement only. Please contact Apple Support and speak with an Advisor if you would like to arrange paid service for any additional issue.
Additional Information
This worldwide Apple program doesn't extend the standard warranty coverage of the 15-inch MacBook Pro.
This program does not affect your statutory or warranty rights.
Information as of 2019-06-20, Apple

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